Privacy Policy

This Privacy Policy explains how 1 on 1 Teacher ("we", "us") collects, uses, shares and protects personal information when you use our website and related services.

By using the Platform you acknowledge this policy. If you do not agree, please discontinue use and contact us with any concerns.

Account details such as name, email address, role (student or teacher), and optional profile information.

Requirement and enquiry data you submit (class, board, subjects, budget, notes, phone number).

Teacher profile data including subjects, rates, experience, media links and contact details you choose to share.

Technical data such as device/browser type, approximate location derived from IP, and usage logs needed for security and performance.

To create and manage accounts, authenticate users, and provide dashboards.

To match students with tutors, process requirements, and enable permitted contact flows (including credit-based unlocks where applicable).

To communicate service updates, respond to support requests, and send transactional notifications.

To improve the Platform, prevent fraud/abuse, and meet legal obligations.

We may share relevant details with teachers or students as needed to fulfil a match or unlock you request.

We use trusted service providers (for example hosting, authentication, analytics or payments) who process data on our instructions.

We may disclose information if required by law, to protect rights and safety, or in connection with a business transfer.

We do not sell personal information for unrelated third-party marketing.

We use cookies and similar technologies for essential session functions, remembering preferences (such as a remembered email), and understanding how the site is used.

You can control cookies through your browser settings; disabling some cookies may affect sign-in or other features.

We keep personal information only as long as needed for the purposes above, including account history, legal compliance and dispute resolution, after which we delete or anonymise it where practicable.

We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is completely secure; please use a strong password and protect your devices.

The Platform is designed for parents/guardians and adult users arranging tutoring for children. Where a child’s information is provided, it should be submitted by a parent or guardian with authority to do so.

You may update profile details in your account where available, or contact us to request access, correction or deletion of personal data, subject to legal and operational limits.

You may opt out of non-essential marketing communications; transactional messages about your account or requests may still be sent.

We may update this Privacy Policy periodically. The "Last updated" date will change when we do. Continued use after an update means you accept the revised policy.

For privacy questions or requests, use the Contact section on our website or the support channels listed in the footer.